Before I set off for work to check “Manager log / report” - see last performance & any issues from the late / night shift Once in hotel do a walk around the hotel (inside / outside) and check breakfast service / team 10 @ 10 meeting: review complaint log / Medallia / review today business Once a week connect with central Rev / Sales to discuss forecasted performance / strategy Catch up with my Ops to talk about any issues for coming week (staff, events & dept etc) Finish off with another floor walk around hotel and restaurant / bar
Day in the Life at London Croydon Aerodrome Hotel
Before I set off for work to check “Manager log / report” - see last performance & any issues from the late / night shift Once in hotel do a walk around the hotel (inside / outside) and check breakfast service / team 10 @ 10 meeting: review complaint log / Medallia / review today business Once a week connect with central Rev / Sales to discuss forecasted performance / strategy Catch up with my Ops to talk about any issues for coming week (staff, events & dept etc) Finish off with another floor walk around hotel and restaurant / bar